Please check out important times for Online Banking downtime / maintenance at our new online banking page.

Online Banking

Online Banking allows you to access your accounts anywhere you can get Internet Access. The system gives you real time online transactions, so you will see all your account transactions as they happen (you can see them as we can see them here at the bank).

Online Banking Enrollment

With Online Banking you can check your balances, view your current statements, review transaction history, determine which checks have posted to your account, verify direct deposits and withdrawals, transfer money between your accounts, and export information into Excel.

You can sign up with our auto enroll. Get instant access to your Farmers State Bank accounts. The information below will help you enroll.

  1. Under the Online Banking Log In, click "Register".
  2. Enter your email address.
  3. Enter your Social Security Number without dashes.
  4. Enter one of your account numbers and select the type of account from the drop-down menu that corresponds to that account.
  5. Enter your Zip Code.
  6. Enter one additional "optional" field: Last Name, Birth Date, or Mobile Phone.
  7. Submit after all these fields are properly filled out.
  8. Create a User ID and Password. Your Password needs to be between 12 and 32 characters. It needs at least 1 upper case letter, 1 lower case letter, 1 number, and 1 special character. Letters are case sensitive, and no spaces can be used. Please keep a record of your User ID and Password in a safe place.
    • Please note: your User ID needs to be unique because no two people can have the same User ID in the Farmers
      State Bank system. If you select a User ID that already exists, the system will require you to create a different one.
  9. You will then be prompted to retrieve a security code that is sent via text or phone call to your phone or via email.

With questions or for further assistance, please feel free to Contact Us.

Online Banking Educational Video

To learn more about Online Banking and the many features that are available click on the video link below.

 

Online Banking Video Tutorial

video screenshot

Frequently Asked Questions

Is Online Banking Secure?

Online Banking is on a secure server. This means in order to access your accounts you enter through a Secure Socket Layer (SSL), which creates a 256-bit encrypted connection between your browser and our host secure server. The system is monitored and protected 24 hours a day, 7 days a week, 365 days a year. If you have any additional questions regarding the security of our Online Banking product, please stop in the Farmers State Bank Main Office at 112 W. Fulton Street in Waupaca, WI and talk with Richard Phillipsen or Jay Krcmar or contact them at (715) 258-1400.

How do I sign up for Online Banking?

You can sign up at any Farmers State Bank location or enroll online by clicking Register in the top right corner of our website under Online Banking. Follow the enroll questions to complete your Online Banking enrollment.

What are the browser and screen resolution requirements for Online Banking?

Your web browser needs to have 256 bit encryption. Your web browser options are: current release Chrome, Edge, Safari, Firefox. It will not work on Chrome Version 105 and prior, CompuServe, Firefox 34 and prior, Internet Explorer, and Netscape. You can find the version by going to Help in the browser and selecting About Google Chrome, About Microsoft Edge, About Safari, and About Mozilla Firefox. This will bring up a screen with the current version of your web browser.

Note: Mac users using Mac Operating System iOS 17, macOS Big Sur (version 14) use current release of Chrome and Safari.

Your screen resolution should be set to at least 1024x768 Resolution. This can be changed through the Control Panel - Display - Settings - Screen Resolution.

What is the difference between my User ID and Password?

You will choose your User ID when you enroll in Online Banking. It will need to be 9 to 26 characters in length. Your User ID can be letters, numbers, and special characters (-,*,@,etc.), or any combination. Letters are not case sensitive. No spaces are allowed. Please note, your User ID needs to be unique because no two people can have the same User ID on the Farmers State Bank system. If you select a User ID that already exists, you will need to choose a different User ID.

After choosing your User ID you will need to create a password. We encourage you to select something that is unique to you and is not easily guessed by others. Your Password needs to be between 12 and 32 characters. It needs at least 1 upper case letter, 1 lower case letter, 1 number, and 1 special character. Letters are case sensitive, and no spaces can be used.

Your User ID is something that will not change for access to Online Banking. You can change your Password as often as you want through "Profile" in the upper right hand corner of Online Banking when you log in. You will be prompted to change your password every 180 days.

What happens if I do not log into my accounts for awhile?

If you do not log into your Online Banking account for more than 180 days you will no longer be able to log back into the system. This is a security feature of our system. If you would like to be added back to Online Banking after more than 180 days of inactivity, you can do that by re-enrolling for Online Banking.

I receive an error when logging in. How can I correct this?

If you receive an error when logging in please contact our Bookkeeping Department at (715) 258-1410.

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