Debit & ATM Card Safety Tips
YOUR SAFETY IS AS IMPORTANT AS YOUR CONVENIENCE.
- Be careful of "con artists". If anyone asks you to withdraw money from an ATM for any reason, leave the area at once and report the incident to the police.
- When approaching an ATM, be on the alert for any suspicious person or circumstances. LEAVE THE AREA OF THE ATM IMMEDIATELY if you feel there is something wrong or suspicious and report the circumstances to the police.
- Have your card ready to use prior to approaching the machine. This will shorten your time at the machine.
- When using a drive-up ATM, be sure that your car doors are locked and all windows are rolled up. Then, before using the ATM, carefully check the surrounding area for suspicious persons or circumstances. THEN ROLL DOWN ONLY THE WINDOW NECESSARY TO USE THE ATM.
- When using an ATM, position your body so that no one else can see you enter your Personal Identification Number (PIN).
- If you withdraw money from an ATM, DO NOT count it or expose it while still in close proximity to the machine.
When using an ATM at Night
- Use ATMs that are well-lit and provide well-lit parking areas and pathways.
- Use ATMs that provide clear visibility for automobile and pedestrian traffic.
- If possible, have a friend accompany you to the ATM.
Protect Your Personal Identification Number (PIN)
- Memorize your PIN! Without it your card is useless.
- REMEMBER that giving your PIN to anyone is like giving that person a signed blank check.
- NEVER give your PIN to another person!
- NEVER write down your PIN on your card!
- NEVER write your PIN on anything that is kept with or near your card!
- NEVER give your PIN to anyone over the telephone, even if an individual says he or she represents your financial institution. Your financial institution will NEVER ask you to disclose your PIN over the telephone.
Other Useful Tips
- Keep your transaction receipts, which are provided by the machine, until you have balanced your monthly account statements.
- Notify your financial institution immediately if you suspect unauthorized use of your card.
- If your card is lost or stolen, you MUST notify your financial institution as soon as possible. If your card was stolen, you should also report it to the police. There is no need to worry about unauthorized access to your accounts provided you have NOT give your PIN to another individual or written it down on something that could have been obtained with your card.
Lost or Stolen Card
- During normal bank hours contact (715) 258-1400
- After hours contact 1 (800) 554-8969